Onyx & KeyPremium Residential Concierge
Premium Residential Concierge

Your home, quietly handled.

Onyx & Key looks after the house so you don't have to think about it. Scheduled care, small repairs, and larger projects, all led by a builder with fifteen years in residential construction.

The name

Onyx, the stone of inner strength.

For centuries, black onyx has stood for resilience, self-discipline and focus. It is known as a grounding stone, one that brings steadiness when life is in transition.

That is the standard we hold in your home: calm, disciplined and dependable, so the house is one thing you never have to carry. The key is the trust you place in us when you hand it over.

What we do

Maintained with care. Built with craft.

Stewardship

Scheduled walkthroughs of the whole property. Filters, gutters, mechanical systems, caulk lines, drainage, and everything a busy owner never gets to. You receive a written report with photos after every visit.

Repairs

The sticking door, the dripping hose bib, the cracked tile. Small fixes are handled on the visit or scheduled within days, by the same person who knows your home.

Projects

When the house needs more, we scope it, source the right trades, and oversee the work from first estimate to final punch list. A remodel run by someone who already knows the house.

Everything else

Vehicle care, vendor scheduling, deliveries, and preparing the home before you arrive or after you leave. One call. Everything handled.

The walkthrough

We notice before you have to.

Every visit ends with a report you can read in two minutes. Each finding is photographed and ranked, so you always know what needs attention now, what to plan for, and what we are simply watching.

Over time the reports become a capital plan for your home. A roof or a water heater is replaced on your schedule, and never as an emergency.

If something can wait, we will tell you so.

Walkthrough report · sampleAutumn visit · 14 photos
UrgentWater heater relief valve weeping

Slow drip at the valve, light corrosion on the fitting. Replace the valve this week.

1–2 yrsNorth roof slope, granule loss

Shingles are serviceable but aging. Budget for replacement and we will re-inspect each spring.

1–2 yrsPrimary shower grout and sealant

Hairline cracks at the pan. Regrout and reseal before moisture reaches the substrate.

WatchHairline crack, garage slab

Measured and photographed. No movement expected. We will compare at the next visit.

Being handed the key

Trust is the whole business.

The same face

You know who is in your home. One steward learns the house and stays with it.

Vetted and insured

Everyone who enters is background-checked, and every trade we bring in is licensed and insured.

Key protocol

Keys and alarm codes are logged, secured, and never labeled with an address.

Discretion

We never discuss one client's home with another. What we see stays with you.

Open pricing

Larger work is priced with a clear management fee. You see what the trades charge.

Membership

Three ways to be looked after.

Each membership is quoted after a first walkthrough, based on the size and systems of your home.

Four visits a year

Seasonal

  • Full walkthrough each season
  • Photo report and capital plan
  • Member scheduling for repairs
Monthly visits

Steward

  • Everything in Seasonal
  • Minor repairs handled on the visit
  • Vendor scheduling and oversight
  • Vehicle care arranged
Weekly presence

Estate

  • Everything in Steward
  • Arrival and departure preparation
  • Second-home and away checks
  • A direct line to your steward
Begin

Request a first walkthrough.

We walk the property with you, listen, and follow up with a written assessment. There is no obligation.